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Run a professional, efficent help desk with tools like automation, that make escalating and organizing your help desk a breeze.

Automatically converts your customers' emails into trackable work requests.

Includes a ready-to-deploy web client out of the box.

Integrated FAQ and document management.

	Getting Started
	Web Client
	Custom Reporting
	Creating Database
	Escalation and Automation
	Email Notifications

The Active Directory Integration (ADI) plugin for the DataTrack Server interfaces with Microsoft® Active Directory to enable account authentication and automatic import…

DataTrack Email Receiver is a plugin for the DataTrack Server that enables requesters and end users to submit work orders via a simple, free-form email…

DataTrack Network and Workstation Audit (NWA) is a plugin for the DataTrack Server that simplifies the hardware and software inventorying process.

Recent Headlines

DataTrack System 3.5.9908.1 Now Available

Date Published: Tuesday, June 12, 2012

DataTrack System 3.5 Help Desk Software Goes Live!

Date Published: Thursday, September 01, 2011

New Sales & Support Number Available

Date Published: Friday, August 21, 2009

Magnoware releases upgrade to its award-winning DataTrack System line of support tracking, asset and knowledge management software.

Date Published: Tuesday, July 28, 2009

Magnoware Readies DataTrack System 3.0

Date Published: Friday, July 17, 2009

	Clients

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Quick Links
Home	Copyright © 2010 Magnoware Systems Incorporated. All rights reserved.
Trouble Ticket & Help Desk Software
Work Order Tracking	Have a question?
Email to Ticket Conversion	contact@magnoware.com
PC & Workstation Harware/Software Auditing	+1 (805) 703-4214
MySQL, Microsoft SQL Server, and Access Compatibility
Active Directory Integration