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Run a professional, efficent help desk with tools like automation, that make escalating and organizing your help desk a breeze.

Automatically converts your customers' emails into trackable work requests.

Includes a ready-to-deploy web client out of the box.

Integrated FAQ and document management.

	Getting Started
	Web Client
	Custom Reporting
	Creating Database
	Escalation and Automation
	Email Notifications

The Active Directory Integration (ADI) plugin for the DataTrack Server interfaces with Microsoft® Active Directory to enable account authentication and automatic import…

DataTrack Email Receiver is a plugin for the DataTrack Server that enables requesters and end users to submit work orders via a simple, free-form email…

DataTrack Network and Workstation Audit (NWA) is a plugin for the DataTrack Server that simplifies the hardware and software inventorying process.

Recent Headlines

Say hello to Pipeline for the BlackBerry PlayBook - a sleek and enticing new way to discover news and experience content on the web.

Date Published: Thursday, May 12, 2011

DataTrack System 3.5.9722.3

Date Published: Thursday, February 10, 2011

Meet Newsr: Next Generation Internet News Reader

Date Published: Sunday, February 06, 2011

Magnoware Systems, Inc. Celebrates the DataTrack Help Desk System's 7 Year Anniversary

Date Published: Thursday, December 02, 2010

DataTrack System 3.5.8404.5

Date Published: Wednesday, November 10, 2010

	Clients

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Quick Links
Home	Copyright © 2010 Magnoware Systems Incorporated. All rights reserved.
Trouble Ticket & Help Desk Software
Work Order Tracking	Have a question?
Email to Ticket Conversion	contact@magnoware.com
PC & Workstation Harware/Software Auditing	+1 (805) 703-4214
MySQL, Microsoft SQL Server, and Access Compatibility
Active Directory Integration